Simulation Operations Specialist
Missouri Southern State University
Operations
Joplin, MO, USA
Position Summary
The Part-Time Simulation Operations Specialist provides technical and operational support for the Simulation Center. This role assists with the setup, operation, maintenance, and troubleshooting of high-fidelity manikins, task trainers, audiovisual systems, and instructional technology to ensure high-quality simulation-based learning experiences. The Simulation Technician works closely with faculty, staff, and students and plays a key role in creating realistic, safe, and effective learning environments.
Key Responsibilities
Simulation Setup & Operation
- Prepare manikins, task trainers, standardized patients, and simulation rooms prior to educational activities.
- Operate high-fidelity patient simulators, scenario software, and audiovisual recording/streaming systems.
- Assist with real-time simulation flow, including scenario progression and environmental adjustments.
- Apply moulage, props, and environmental elements to enhance realism.
- Reset and turn over rooms between sessions to maintain efficiency and flow.
Technical Support
- Troubleshoot basic equipment, software, and connectivity issues before and during simulations.
- Perform routine cleaning, inspection, and minor maintenance of simulators and equipment.
- Assist with equipment updates, calibration, and preparation for vendor servicing or repairs.
Collaboration & Instructional Support
- Work with faculty and simulation staff to support learning objectives and prepare instructional materials.
- Assist in translating instructional needs into simulation setup and technical execution.
- Assist standardized patients and student participants during simulation activities.
- Maintain a safe, respectful, and professional learning environment.
Operational & Administrative Support
- Monitor and maintain inventory of supplies, consumables, and equipment.
- Assist with scheduling support, data entry, and documentation of simulation sessions.
- Contribute to the development and improvement of simulation workflows and operational processes.
- Follow institutional policies, safety practices, infection control standards, and confidentiality guidelines (FERPA, HIPAA-adjacent environments).
Qualifications
Education:
- Associate degree or relevant certification in healthcare, IT, AV technology, or related fields preferred.
- Equivalent experience in technical or healthcare settings is considered.
Experience:
- Prior experience in simulation, healthcare, education, IT/AV, or customer service is desirable.
- Training and professional development are provided.
Skills & Competencies
- Basic knowledge of computer systems, networking concepts, and audiovisual equipment.
- Strong organizational, troubleshooting, and time-management abilities.
- Ability to work effectively with diverse faculty, staff, and students.
- Adaptability and comfort with changing schedules based on simulation needs.
- Strong communication skills and attention to detail.
Work Schedule & Conditions
- Part-time, approximately 10–20 hours per week during fall and spring semesters (hours vary depending on scheduled simulations).
- May include occasional evenings or weekends.
- Work performed in a simulation lab, clinical learning environment, and control room setting.
Physical Requirements
- Ability to move and set up equipment (up to 50 lbs).
- Extended periods of standing, bending, or sitting at control stations.