OCC

Financial

Aid

Specialist

Ozark Christian College is a single-purpose Bible college in Joplin, Missouri.

• Organization Name
  Ozark Christian College
• Organization Location
  Joplin, MO, United States
• Number of Employees
  150
• Average Weekly Church Attendance
  600-700

Position Title: OCC Financial Aid Specialist
Department: Student Financial Services
Reports to: Student Financial Services Director

The mission of the Admissions Office is to actively recruit a national, diverse group of prospective students through accurate and effective communication to enroll students who are ready to train for Christian service. Institutional Goals supported by Department: IG 2, 3, 4

*This position is designated as a Campus Security Authority (CSA), and will be required to participate in CSA training, and is required to immediately forward all reports of Clery Act crimes brought to their attention to the Clery Compliance Officer.

A. Summary

Serves as a resource for students and parents regarding the FAFSA process. Processes results of the FAFSAs received and handles communication with students regarding documents needed to complete their financial aid files. This position will interpret departmental, college, and federal policies pertaining to financial services, including verification.

B. Primary Duties and Responsibilities

1. Process ISIR records and communicate clearly with parents/students when FAFSA has been received, what forms (if any) are needed, and when they can expect to receive the award package.

2. Resolve any conflicting information that is present.

3. Perform verification of all files selected.

4. Send reminder emails to students who have completed a FAFSA but have missing information/documents, and students who are registered but have not completed a FAFSA.

5. Monitor students with a 529 plan to ensure, when necessary, it is added to the FAFSA as an asset.

6. Track I&M Grant applications and prepare spreadsheet used by the committee to award each semester. Send I&M thank you reminders to students.

7. Create all Dynamic Forms, including the I&M Grant Application. Facilitate the posting of all form links on the website/student portal and communicate availability to students.

8. Maintain student financial aid files: create, color-code, and file documents, and monitor files for proper record retention.

9. Maintains the finaid@occ.edu email account, responding to student/parent requests.

10. Serve as the backup to Student Account Manager in their absence.

C. Knowledge, Skills, and Abilities

1. Ability to read, analyze, and interpret data to shape customer service strategies

2. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies

3. Ability to communicate effectively verbally, in writing, and over the telephone

4. Strong planning and organizational skills; detail-oriented

5. Skill in the use of personal computers and related software applications

6. Ability to learn and apply institutional policies and procedures

7. Ability to demonstrate self-direction and motivation

8. Ability to establish and maintain effective, team-oriented working relationships

D. Supervision (if applicable)

Directly: 0

Indirectly: 0

E. Minimum Education and Experience Requirements

1. High school diploma or GED and at least two years of customer service and clerical experience

2. Experience working with IRS tax returns is a plus

F. Work Environment and Physical Requirements

This position requires occasional lifting up to twenty pounds. One must be able to work in a climate-controlled office environment. Vision must be good or corrected to normal to perform normal job duties. Must have good hearing to understand information and perform job duties effectively. Able to sit for extended periods of time. Manual dexterity is needed for keyboarding and other repetitive tasks.

This is a full-time position. To apply, submit the OCC application, cover letter, and resume to hr@occ.edu.

CAMPUS SAFETY

In compliance with the Clery Act, Ozark Christian College publishes annual reports containing information about crime prevention, reporting policies, crime statistics and other safety and security-related information. The College also maintains daily crime and fire logs. To view OCC’s Annual Security and Fire Safety Report go to occ.edu/security. Hard copies are also available upon request at the Ozark Christian College Student Affairs Office (1111 North Main Street, Joplin, MO 64801).

EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

Ozark Christian College is affiliated with Christian churches and churches of Christ. Its mission is to train men and women for Christian service. The college seeks to educate and hire individuals who share its core values to accomplish its mission. It is the intent of the college to create and promote a diverse workforce consistent with its stated goals and mission.

It is the policy of Ozark Christian College not to discriminate on the basis of race, color, national origin, sex, age, or disability in admission and access to educational opportunities, programs, activities, or employment as applicable to ministries in section 504 of the Rehabilitation Act of 1973, the American with Disabilities Act of 1990, Title IX of the Educational Amendments of 1972, Title VII of the Civil Rights Act of 1964, and the Age Discrimination Act of 1975, as amended and implementing regulations. Ozark Christian College conducts all background screenings in compliance with applicable Equal Employment Opportunity Commission (EEOC) guidelines and all federal and state laws and regulations.

As a religious educational institution, Ozark Christian College reserves the right to make employment decisions based on religion, marital status, or sex consistent with the college’s religious beliefs. Further, as a Christian ministry, the college has the right to select those who serve in ministerial positions based on criteria established by the college.

• Position Name
  OCC Financial Aid Specialist
• Position Location
  Joplin, MO, United States