Financial Counselor Specialist - Cancer Institute Group

Freeman Health System
Freeman Health System

Accounting & Finance, Legal

Joplin, MO, USA

Posted on Jun 23, 2026

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time, Days (40 hours/week)

What You'll Do
Responsible for working closely with patients regarding financial assistance, insurance and billing. Functions as a financial navigator for FCI patients.

Responsibilities:
• Assists patients with financial and/or insurance questions
• Completes appropriate billing information for copay assistance organizations. Works closely with billing staff regarding patient financial obligations
• Maintains electronic reports on patient assistance information and charity care information
• Documents patient assistance information as appropriate in EMR and scans patient personal financial information in a timely manner
• Completes applications for no charge medications and orders free replacement drugs. Obtains prior authorization as needed for oral medications
• Assists social workers in various areas of obtaining patient assistance. Completes patient assistance applications as directed
• Obtains and activates copay cards for qualified patients

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid time off (PTO)

  • Disability pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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