Who We Are

Community Support Services of Missouri (CSS) has been in operation since 1978 supporting children and adults with developmental, intellectual, and physical disabilities. Our mission is to foster and promote maximum independence, quality of life, personal growth, health and safety for the individuals we serve. We ensure that every member of our community has the opportunity to live a life defined by potential, not any potential limitations. At CSS we strive each day to live out our ABLE Core Value: Above and Beyond, Better Together, Lead Intentionally, and Empower Everyone.

Position Summary

The Professional Manager is a responsible, professional position charged with the management and supervision of Community Programs offered by Community Support Services (CSS). The Professional Manager is an active member of the CSS Leadership Team.

Essential Functions

1. Provide supervision, support and leadership to all Direct Support Professionals and facilitate monthly staff meetings.

2. Participate as the primary member of the habilitation team for each individual served.

3. Ensure all plans and strategies provided by the habilitation team are implemented with integrity.

4. Complete all required documentation as assigned.

5. Observe, report and record changes in the physical condition, behavioral response and emotional status of each individual served; prepare and/or supervise the preparation of necessary records and reports; implement, conduct and supervise planned habilitation activities.

6. Maintain open, person centered communication with Supervisor(s) and stakeholders.

7. Provide all necessary support while demonstrating respect and dignity of the individual served by interacting in a positive, person centered manner.

8. Promote community membership through community involvement.

9. May assist in all staffing needs.

10. Responsible for being accessible via cell phone to staff to assist with all issues regarding individuals served during normal operating hours and be available via cell phone for on-call duties as assigned.

11. Must be able to transport individuals served and/or staff as needed during scheduled working hours.

12. Ensure the overall quality of the programs.

13. Perform related work as assigned.

Minimum Required Knowledge, Skills, and Abilities

1. Maintain professionalism with all stakeholders, case managers, families, and staff

2. Ability to exercise good judgment and discretion.

3. Ability to work varied and flexible hours to cover shifts as a last means, accept and adapt to changes in assignments, methods, policies, etc.

4. Thorough knowledge of basic non-professional techniques used in the care, treatment and habilitative programming for persons with developmental disabilities.

5. Knowledge of principles of management and supervision of personnel.

6. Ability to review and make revisions to habilitative outcomes or program issues.

7. Ability to supervise, review and evaluate the work of assigned personnel.

8. Ability to administer an individual's medications in accordance with CSS policies and procedures, after certification by the Department of Mental Health and facility officials.

9. Ability to write, implement and supervise habilitation programs designed to improve each individuals’ self help skills, economic self sufficiency, socialization, leisure skills, mobility, communication and personal health.

10. Ability to accurately report, record observations and supervise these activities.

11. Ability to understand and follow oral and written direction and adapt to changes in methods and policies.

12. Must be proficient at the use of a computer and familiar with the software required to perform the job related duties.

13. Confidence in interaction with individuals of all ages and with a variety of disabilities.

14. Ability to promote CARF and Missouri Certification Principles.

15. Ability to ensure all contract regulations are followed.

Required Education

A bachelor’s degree in a human services field from an accredited college or university in sociology, special education, rehabilitation, counseling, psychology, social work or other related human services field or must have at least five (5) years experience working directly with persons with developmental disabilities. Previous supervisory experience preferred.

Qualifications

1. A valid driver’s license and good driving record, as well as proof of current auto insurance is required.

2. Must pass all required federal, state and agency required background checks.

3. Obtain and maintain all required training, including but not limited to, CPI Association requirements for physical intervention, CPR, First Aid Training, Medication Administration, ABA principals and implementation techniques in accordance with CSS policy.

4. Must maintain cell phone access for on call responsibilities.

Physical Requirements

All employees should possess the ability to:

1. Lift 50 pounds or more on a repeated basis as required.

2. Potentially bend, stoop, kneel, and twist repeatedly.

3. Operate any required equipment with good dexterity.

4. Traverse changing terrain.

5. Periodically alternate between standing, sitting, and walking.